FREQUENTLY ASKED QUESTIONS

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. How do I enter the promotion?
A. Scan a sip & scan™ icon on specially marked Coca-Cola® beverages. Then follow the prompts to enter or scan a product code for your chance to win.
Q. What are the prizes for this promotion?
A. See the Official Rules for complete prizing and all details.
Q. How many times can I enter the promotion?
A. You may enter up to five PIN codes per day through September 30, 2019.
Q. How many prizes could I win?
A. See the Official Rules for complete prizing and all details.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance. If you are having trouble scanning the sip & scan® icon, please visit sip & scan® FAQ.
Q. I'm having trouble scanning a PIN code. What should I do?
A. We're sorry you are having difficulty scanning your PIN code. Please manually type in your PIN code in the text box below the 'Scan now" button. Please note it is case sensitive.
Q. I have recently updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. Please register for a new Coca-Cola® Canada account with your updated e-mail address.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Q. How do I change my Password?
A. Visit the "Forgot Password?" link on the login page and follow the instructions provided to reset your password.

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